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Notifications

Zorrooo keeps you up to date in three ways: the bell inside the app, push notifications on your device, and email.

Where notifications appear

  • In the app — the bell icon shows your latest activity. It updates in real time, and unread items are highlighted.
  • On your device — if you allow notifications in your browser, you'll get a push alert even when Zorrooo isn't open.
  • By email — important moments (a new order, a delivered contract, referral credits, and more) also arrive in your inbox.

What you'll be notified about

Depending on how you use Zorrooo, you may receive notifications for:

  • Your orders — purchased, accepted, started, delivered, revised, disputed, cancelled, or refunded.
  • Milestones — added, started, submitted, approved, or paid.
  • Custom offers — sent, accepted, rejected, or expired.
  • Your complaint — when it goes live and when an expert replies.
  • Messages and mentions — replies, reactions, and when someone mentions you.
  • Your account — trial ending, plan changes, and payment reminders.
  • Referral credits — when a referral reward becomes available.

Turning on device notifications

  1. Open Zorrooo in your browser.
  2. When prompted, choose Allow for notifications.
  3. That's it — your device is now registered to receive push alerts.
note

If you blocked notifications earlier, re-enable them in your browser's site settings for Zorrooo, then reload the page.

Marking notifications as read

  • Open the bell to see your list.
  • Select Mark all as read to clear the unread highlight.
  • You can also mark a single notification as read or unread from the list.

For experts: choosing which complaints alert you

As an expert, you decide which new complaints trigger an email invitation, based on the amount at stake.

  1. Go to Profile → Settings → Notifications.
  2. You'll see a set of amount ranges (for example, small claims up to larger ones).
  3. Check the ranges you want to be alerted about, then save.

You can also choose to be alerted for all skill areas or only complaints matching your skills.

note

You'll only receive invitations for complaints that fall inside a range you've selected. If you stop getting invitations, open this page and make sure at least one range is checked.

Good to know

  • The in-app bell is always kept up to date, even if you miss a push or email.
  • Push notifications are best-effort and depend on your browser allowing them.
  • Some notifications are intentionally delayed so they appear at the right moment.