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Experts & Onboarding

Become an expert on Zorrooo, get your profile live, connect your payout account, and start receiving work — all in a few short steps.

Becoming an expert​

  1. Open the expert onboarding flow and follow the guided steps.
  2. Sign in (or create your account) when prompted.
  3. Fill in your professional profile — your profession, skills, and company details.
  4. Choose a plan and complete payment.
  5. You land on a success screen confirming your expert account.

:::note Approval Most professions are activated instantly. Some regulated professions (for example legal professionals) are sent to our team for a quick review — you'll get an email the moment your account is activated. Until then you'll see a "pending validation" screen with the next steps. :::

On the success screen, if you've joined the referral program, you'll see your personal referral link with a one-tap copy button. Share it to earn commissions on future contracts — see the Referral Program page for how rewards work.

Connecting your payout account (Stripe)​

To actually receive money, you connect a secure payout account through Stripe. This takes under 2 minutes: you confirm your identity and add your bank details (IBAN), and the form is pre-filled from what you already entered.

You can do this from your profile's Funds tab, or from any of the prompts below — they all open the same short, secure setup.

:::warning Finish Stripe before you grow

  • Your first gig goes live without any payout setup.
  • To publish a second gig, you'll be asked to finish the Stripe setup first.
  • If a buyer pays you before you've connected Stripe, their money is held safely and your gigs are temporarily hidden from the marketplace until you finish setup. Nothing is lost — everything is restored the moment you connect. :::

Reminders​

If you're an active expert who hasn't connected a payout account yet, you'll see a slim reminder banner at the top of the page with a one-tap button to finish setup. You can dismiss it; we'll remind you again later. We never block your whole experience over it.

Starting to receive work​

Once your account is active you can:

  • Get alerts for new complaints and opportunities.
  • Respond publicly to complaints, or be contacted privately.
  • Create gigs to offer your services.
  • Display your qualifications on your profile.

A handy way to begin is the main feed filtered to complaints without a reply — a quick link is offered right on the success screen.

Getting paid​

  • When a buyer pays for your work, the funds are held securely while the work is delivered.
  • After the work is completed, our team releases your payout to your connected account.
  • You can open your Stripe dashboard any time from your Funds tab to track payouts.

:::note Need a hand? Every onboarding screen offers a 15-minute call with our team to help set up your profile and answer questions. :::