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Legal Limits & Zorrooo's Status

Zorrooo is a content hosting platform within the meaning of the French law for confidence in the digital economy (LCEN) and the European DSA regulation. As a neutral host, Zorrooo is not a party to contracts concluded between users and experts.

Content host​

Zorrooo hosts and connects: it does not produce the content of disputes, does not choose experts, and does not intervene in conclusions or opinions rendered. This neutral host status implies:

  • Zorrooo is not responsible for the content of disputes published by users, within the limits provided by law.
  • Manifestly unlawful disputes (defamation, false information) can be reported and are removed as soon as possible after notification.
  • Zorrooo guarantees no result: the platform connects parties, but the outcome of a dispute depends on the expert and the parties.

Neutral service between parties​

Zorrooo acts as a neutral technical intermediary between the claimant and the expert. Concretely:

  • Funds are held in escrow by Stripe (independent trusted third party) for the duration of the contract. Zorrooo does not have access to the funds.
  • Service invoices are issued by the expert to the client: Zorrooo does not intervene in this commercial relationship and does not appear on the service invoice.
  • In the event of a dispute between the parties, Zorrooo may act as a moderator, but does not adjudicate disagreements.

Regulated professions​

Some experts registered on Zorrooo practice regulated professions (lawyers, notaries, judicial officers, mediators, agents). Their professional obligations apply independently of the platform:

  • Lawyers remain subject to professional secrecy and bar rules.
  • Their own general terms may complement those of Zorrooo: in case of conflict, Zorrooo's terms prevail.
  • Verification of actual practice of the profession is carried out by our team before activating the expert account for these professions.

Personal data​

Zorrooo processes personal data in accordance with the GDPR. Published disputes are anonymized in the Barometer and aggregated exports. Consult our Privacy Policy for details.

Report content​

To report unlawful content or a violation of the terms of use, use the reporting form available on each dispute page or contact our team.

:::caution Informational documentation This documentation is provided for informational purposes only and does not constitute a contractual clause. Errors may appear or some content may not be up to date. We strive to maintain it regularly.

Last updated: July 1, 2026 :::